SiteClock support

Something not working? Tell us and we will give you a number to follow it by.

Report a problem with SiteClock

Tell us what happened and you will get a ticket number straight away, on screen and by email, plus a page showing what has happened to it since.

Prefer email? Write to jinzhang@cortexbizsolution.com. Already have a number? Check its status.

SiteClock is operated by MySteel, who hold the site and payroll records and create the accounts. Cortex Solution built the app and handles technical problems with it. For a question about your own hours, pay or account, speak to your employer first — they can see your records, and we cannot.